Innovate RX

Managed Print Service providers face a shifting market. As print volumes decline, MPS businesses are facing constant pressure to diversify their offerings to stay profitable and relevant with their customers.

While customers still rely on print devices, they increasingly demand solutions that integrate seamlessly into digital workflows, reduce manual processes, improve efficiencies, and enhance compliance.

Alan saw this challenge first-hand.

 

"MPS providers are fantastic at managing devices, but when it comes to helping customers manage their documents digitally, many don't have the tools, expertise, capacity or capabilities in place. This is a missed opportunity to deepen customer relationships and generate new revenue streams.

Up to 35% of a print devices usage is based around scanning and digitising hard copy documents. Currently MPS businesses have no way in providing value added services around this fact.

 

Traditional document scanning solutions fall short of providing the capability to provide high value solutions for their customers. They may lack intelligent automation, require manual data entry, or be too complex for customers to use effectively. As a result, businesses continue to rely on inefficient processes, creating frustration and lost productivity,” says Alan.

To address this gap, Innovate RX has partnered with Cypher IQ Digital to bring the Scan and Store Workflow Wizard to market for MPS providers.

 

The solution is designed to transform how MPS businesses customers scan, capture, and store documents directly from their multifunction devices.

The AI Powered scanning technology combined with the Set Up Wizard means anyone can set up a scan workflow in minutes. This combined with the unique licencing that enables one licence to be sold to many, allows MPS businesses to deliver a value-added workflow solution that integrates seamlessly into existing customer environments and devices. The other added benefit is MPS businesses can also use the application to capture preexisting Digital Documents. Another great ability to add additional revenue streams.

 

"The beauty of Cypher IQ Digital's AI Powered Scan and Store Workflow Wizard is its simplicity. From the multifunction device panel, a user can choose exactly where a document should go. This could be SharePoint, OneDrive, Google Drive, or a specific network folder. Something that would have taken expertise and expensive licencing can be set up in minutes and offered to any size customer” Alan said.

 

The wizard also supports automated metadata tagging, OCR (Optical Character Recognition), and pre-configured workflows, meaning customers can instantly make documents searchable and correctly filed without manual intervention.

The Cypher IQ Digital Scan and Store Workflow Wizard integrates directly with the multifunction device user interface and offers users several unique benefits, including:

• One-touch scanning: Pre-set destinations for common document types such supplier invoices, expense claims, or HR files

• Automated filing: Each workflow can be set up to have its own email address to set the file to. Email workflows can then be triggered to store in Sharepoint, Onedrive or Google Drive.

• Cloud integration: There is nothing to set up on site. All you need to do is set up the workflow and add the email address to the device.

• OCR capabilities: Turning scanned files into searchable PDFs

• Custom workflows: Configure and create indexing rules like a pro! Its easy!

 

"This isn't just about scanning. It's about capturing and putting documents exactly where they need to be, with the right naming conventions and indexing, so people can find them at any time. One of the biggest expenses in managing documents is storing and retrieval. This makes it all so simple”. Alan emphasised.

 

Benefits for MPS Businesses.

For Managed Print Service providers, the Cypher IQ Digital AI Powered Scan and Store Workflow Wizard has several benefits, including:

1. New Annuity Revenue Streams

   • MPS providers can sell the wizard as an add-on software licence or bundled into service contracts, creating a flexible recurring revenue model.

2. Stronger Customer Relationships

   • By solving everyday workflow pain points, providers move from being just a print vendor to a trusted business process automation partner.

3. Increased Device Value

   • The wizard transforms the multifunction device from a simple printer or copier into a AI Powered productivity hub, making it harder for competitors to replace the device provider.

4. Easy Deployment and Support

   • The solution is simple to install, configure, and maintain, reducing the burden on the provider's technical team and the need to invest in high software technician capabilities.

5. Competitive Differentiation

   • Offering workflow automation alongside traditional print services sets providers apart in a crowded marketplace.

6. Scalability

• Cypher IQ’s workflow platform can scale to suit any of your customers requirements. Naming and Storing Documents is just the beginning.

 

"MPS providers are always looking for ways to get closer to their customers. This is a tangible, high-impact, yet simple way to do it. Traditionally MPS businesses know how many pages, and how much it costs to print. Now they can understand what types of documents are being processed through their machines and add additional revenue and value offerings”.  Alan said.

 

Real-World Impact.

Alan has been involved in document capture and processing for over 25 years. The Cypher IQ Digital AI Powered Scan and Store Wizard is the most innovative and simple to use scanning technology I have ever seen. Any business struggling with managing documents (hardcopy or digital – text or handwritten) can implement this solution to gain incredible automation value.

 

“Ive seen first hand how this system can transform processes saving business loads of time. Before, staff would scan documents to email, download them, rename the files, and manually drag them into the correct folders. It was slow, error-prone, and a nightmare for compliance," Alan explained.

 

With the Cypher IQ Digital AI Powered Scan and Store Wizard, scanning became a single-step process. Staff select the document type from the multifunction device, and the system automatically applied the correct naming convention, saved it in the designated SharePoint folder, and made it searchable.

 

"They went from spending minutes on each document to seconds. And because everything was filed consistently, audits became far less stressful.

For the MPS provider, the solution became a talking point with other clients in the professional services sector too, generating new leads and upsell opportunities,” said Alan.

 

Opportunity for the Industry.

Alan believes that the Cypher IQ Digital AI Powered Scan and Store Workflow Wizard represents a significant opportunity for the MPS industry.

 

"Print isn't going away entirely, but it's evolving. The future of MPS is about helping customers manage both print and digital information flows. Tools like this make that transition easy and profitable. Most MPS businesses have been looking for the “UNICORN” software that can assist with their value conversations. However virtually every option is just too complicated, too expensive and too time consuming."

 

In industries like healthcare, legal, finance, and government, where document handling is critical, the Cypher IQ Digital AI Powered Scan and Store Wizard offers a clear path to improving efficiency, compliance,

and user experience. For ANY Size Business.

 

"The MPS providers who embrace solutions like this will stand out from competitors and thrive over the next decade. It's about moving up the value chain and becoming indispensable."

 

A Partnership That Works.

Working with Cypher IQ Digital, Innovate RX has been able to deliver the Scan and Store Workflow Wizard quickly and effectively to market.

 

"Cypher IQ Digital understands the MPS space. They've built a product that aligns perfectly with what providers need: simplicity for the customer, easy deployment for the reseller, and the flexibility to adapt to different industries," Alan said.

 

He also highlighted the responsiveness of the Cypher IQ team.

 

"From concept to deployment, they've been fantastic to work with. We're confident this is going to be a winner for our MPS partners."

 

Conclusion.

For MPS businesses, the Cypher IQ Digital Scan and Store Workflow Wizard is more than a scanning tool. It will support MPS businesses to develop deeper customer engagement, unlock new revenue opportunities, and reignite long-term relevance in a changing market.

 

"This is one of those simple solutions that just makes sense. It solves an everyday problem, it's easy and inexpensive to implement, and it adds real value with exceptional results. Whilst other scan and store solutions exist, the Cypher IQ Digital Scan and Store Workflow Wizard offers this rare combination of benefits for MPS businesses," Alan concluded.

 

By embracing workflow automation at the multifunction device, MPS providers can position themselves at the heart of their customers' digital transformation journey and unlock growth opportunities in the process.